Tide Support

Need help with Tide, found a bug, or have an idea? Email thisiskurubaran@gmail.com. In the app, Settings > Help & feedback > Report a problem writes the email for you and attaches the details that help me fix things.

Common questions

How do I restore Tide Pro or an extension on a new device? Open Settings > Tide Pro (or the Extensions screen) and tap Restore purchases, signed in with the same Apple Account.

How do I cancel my subscription? In the iOS Settings app: your name > Subscriptions > Tide. Or in Tide: Settings > Tide Pro > Manage subscription. Pro stays on until the end of the period you paid for.

What runs on the device? JavaScript (Node.js) and Python run on the device, offline. npm and pip install pure-JavaScript and pure-Python packages. Anything else, such as native builds or other languages, needs Remote mode with a Tide server you host.

Where are my files? In Tide’s own storage on the device, included in your device backup. To work on a folder from Files or iCloud Drive, use New project > Open a folder; to move a project elsewhere, use Export as .zip.